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FAQ

Yup, you can now buy all new models of Rakuten Kobo eReaders officially here in Malaysia with 12 months Kobo Standard Warranty from Quantum Gadgets Sdn Bhd ( the very same company who help avid readers to read anytime, anywhere, and on any device by leveraging on top three (3) eBook platforms namely Amazon Kindle, Rakuten Kobo & Android eReaders – BOOX with an independent voice, not affiliated with Amazon.com, Rakuten Kobo or Onyx BOOX. We support buying & owning eBooks legally from across the world.

Rakuten Kobo Inc. is one of the world’s most innovative eReading services offering more than 6 million eBooks and audiobooks to millions of customers in 190 countries. This section is devoted to answering some of the common questions asked. 

Are all latest Kobo eReaders available to be purchased in Malaysia?
Immediate stocks for all latest *Kobo Forma 8″ Waterproof eReader (32GB & 8GB), Kobo Libra H2O (8GB) in White / Black eReader, Kobo Libra HD 6″ (8GB) eReader and Kobo Nia 6″ (8GB)* eReader models are available now in Malaysia (including Genuine Rakuten Kobo Handsfree SleepCover + 12 months Kobo Standard Warranty from your date of purchase in Malaysia + Free For Life 20,000 eBooks, comics & Magazines from National Library of Kuala Lumpur + Free Next 3-5 Biz Days Delivery across Malaysia.

How to Buy Kobo eBooks in Malaysia without any restrictions?
Buy any paid Kobo eBooks with Malaysia Credit Card from Kobo Account registered with one of the following Billing Addresses. https://www.kobo.com/ca/en/account/billing For more choices of Chinese eBooks, use Taiwan Billing Address : 104台北市中山區民生東路3段51號5樓 5F, No.51, Sec. 3, Minsheng E. Rd., City: Taipei, Postal Code: 104 For more discounted eBooks, register with UK Billing Address: London School of Economics and Political Science, Houghton Street, City: London, Postal Code: WC2A 2AE

Are Rakuten Kobo eBook Store be comparable with Amazon Kindle Store selections?
Yes, Rakuten Kobo Inc. is one of the world’s most innovative eReading services offering more than 6 million eBooks and audiobooks to millions of customers in 190 countries. Hence, most of Amazon Kindle eBooks found in Amazon Kindle Store can be found in Rakuten Kobo Store and more because Taiwanese Chinese eBooks can be freely published in Kobo Store unlike Amazon China that filters eBooks published in Kindle Store China. No more use of multiple Amazon Gift Cards (UK, US, India, or Japan) in multiple Amazon Accounts.

What should I do for Kobo Warranty Claim in Malaysia?
12 months Kobo Standard Warranty is provided for all Kobo eReaders sold by Quantum Gadgets Sdn Bhd only. We are sorry to learn about what happen to your Kobo eReader. Help is on your way, you are welcome to courier your faulty Kobo eReaders: C/O Khind, No. 2, Jalan Astaka U8/82, Bukit Jelutong, 40150 Shah Alam, Selangor* *Attn. to Tan Wee Khien, Tel: +60124652232* Yours truly, eReader Fan Club for Kobo Malaysia (Tan Wee Khien)


Can I get access to library books with Kobo? 
Readers can easily borrow eBooks from most local public libraries right from their device with built-in one-touch OverDrive access. National Library of Malaysia, is offering Free Lifetime Library Card to Download >20,000 eBooks, best sellers, mangas, comics, magazines & audiobooks for every Kobo eReaders sold in Malaysia.  Set-up is easy and free with a library card. Through the integrated catalogue, booklovers can search for the title they want, and depending on local library availability, choose to borrow from OverDrive or buy through the Kobo eBook store. OverDrive integration is available on all of Kobo’s current eReaders in Canada, the US, the UK, Australia, New Zealand, Denmark, Finland, Norway, Sweden, Taiwan, Hong Kong and Singapore.